FAQ

1. Where are you based?

We’re proudly based in Sydney, inspired by the city’s strong running culture and outdoor lifestyle.

2. Where do you ship to?

We currently ship across Australia and to selected international countries. Shipping availability and rates are calculated at checkout based on your location.

3. How long does shipping take?

Australian orders via AUSPOST are typically delivered within 2–4 business days. International shipping times vary depending on the destination and local customs processing.

4. How can I track my order?

Once your order has been dispatched, you’ll receive a shipping confirmation email with AUSPOST tracking details.

5. How do I start a return or exchange?

Contact our support team on CONTACT US  page with your order number and reason for return. We’ll provide instructions for the next steps.